Friendliness of staff when booking
Hotel Overview and services
Fast and efficient booking

Ease of access

Welcome at reception
Friendliness of reception staff
Availability of staff
Speed and efficiency of the registration

Life in the hotel
General cleanliness
Framework, Ambience
Operating equipment (TV, phone ...)
Quality of service (restaurant, information, etc ...)
Friendly, courteous service staff
Competence of staff
Quality of breakfast
Price / delivery
How did you hear about the hotel?
Your comments and suggestions
Overall rating of the hotel